I have put together an outline of all my consultancy and coaching services. Please see below:
Caroline Griffin Consultancy & Coaching Services, October 2011
Project Development, Direction & Management I am experienced in delivering large-scale collaborative audience development projects, such as A Night Less Ordinary (a national project offering free theatre tickets to 16-26 year olds) and The Big Picture (a West Midlands regional project that created a record-breaking photo montage from images submitted by the public). I also work with groups and partnerships on a strategic level, for example I worked with the Derbyshire Arts Development Group to produce an audience development framework for the region.
My skills in this area include:
- bringing together disparate organisations to find common ground and shared objectives
- developing audience development strategies, frameworks and plans based on data to form the basis of project planning
- working with funders and sponsors to finance and support projects
- managing project delivery teams, including freelancers and individuals from a variety of organisations working together
- dev eloping robust evaluation framework mechanisms
- flexible project management, responding quickly to new opportunities while retaining project focus.
Strategic audience development support I work with individual organisations on creating and delivery of audience development strategies and plans and audience focused organisational change projects. My skills in this area include:
- developing and delivering in-house and external consultations
- supporting in-house staff to create audience development plans
- providing support in using Arts Audiences Insight
- marketing audits and data analysis
- creating manageable delivery plans
Coaching I am an accredited Executive Coach, trained through the Cultural Leadership Programme and affiliated with the Association for Coaching.
As a coach I work with my coachees to create an open and supportive space to focus on achieving professional goals. It is a creative, warm and challenging process that helps individuals to:
- Review and develop their sense of what really matters
- Explore new approaches and create a sense of momentum to try them out
- Get to know and cherish your strengths and explore how to use and develop them
- Get out of a rut and feel refreshed
A coaching series usually consist of six one to one-and-a-half hour sessions that take place once a month over six – eight months.
Training & Mentoring I am an experienced trainer and over the last few years have worked for Cultivate, the University of Nottingham, and the Arts Marketing Association (among others) to develop training courses on all aspects of marketing, audience development and particularly on marketing planning. Although usually delivered to a mixed group, training days can be adapted to be delivered to a small group in-house (for example new members of staff in a marketing team), and can be tailored, (for example, marketing for box office staff).
I am a trained and experienced mentor and have experience of working one-two-one with staff ib marketing and audience development roles at all levels of an organisation. Mentoring relationships generally last nine to twelve months and are focused on supporting entry into a new job, transition to a new role or a specific project.
Other services I also offer a variety of other practical marketing and audience development services using my experience in this area as required. For example, brochure development, evaluation, event and conference planning and writing grant applications.
Contact If you are interested in talking to me about a project please don’t hesitate to get in touch using the contact details below.
Caroline Griffin Caroline [@] carolinegriffin.com 07787 505166
Learning to share
Arts organisations feel vulnerable. This is no surprise for a sector that is used to living on thin and unreliable resources, and being valued for our instrumental impacts rather than the intrinsic value of what we do. One of the ways the sector has countered this impression is by developing extremely high levels of professionalism. We’ve developed ourselves as viable businesses, our plans, policies and procedures providing evidence that we take ourselves seriously, and that we expect to be taken seriously by others.
While I applaud organisations that are run properly and efficiently and which are effective at advocacy and meeting targets, I do wonder whether we should re-appraise how this approach can affect our relationships with audiences. Recently it seems that the brands that are doing well are those that allow their audiences to take some ownership of the values, activity and approach of the organisation. This is antithetical to traditional brand theory which has regarded fierce protection of every aspect of the brand to be crucial.
Led by new technologies which have enabled all of us to be able to have choice over aspects of our lives that we wouldn’t have dreamed about a few years ago – audiences want to be involved. And if they like you, there’s a chance that they will want to use your brand, share your video or comment on your work. This raises a challenge to arts organsiations, stuck in the rut of providing a glossy, untouchable outward face, a professional veneer to disguise our fear that others will see our vulnerability. That our audiences might know that we are not perfect, that we are struggling, that we sometimes get things wrong.
It’s a major shift, to let our audiences share our brand, admit their ideas into our planning, in effect, to see them as much a part of our organisation as our buildings, our staff, our brand. the world is changing quickly though, and it seems likley that those organisations that are prepared to let down their guard, and enjoy our audiences desire to share and be part of what we do, will be the ones thriving in the future.
Posted by Caroline Griffin on August 7, 2009 in Audience development, digital, Ideas, Opinion
Tags: Audience development, audiences, comment, Ideas, Opinion